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Interlibrary Loan & Document Delivery via the Arnold Library: ILLiad How-to and Screenshots

ILLiad - Login Screen

Use your HutchNet ID and password to log into ILLiad

If you need help with your HutchNet ID, please contact Center IT's Help Desk:  or 206-667-5700

ILLiad - New Authenticated User Registration Form

First Time Users - Register Your ILLiad Account

The first time you log into ILLiad, you will see the New User Registration form. 

  • Enter all information requested.
  • Required fields are indicated with an asterisk “*”.






ILLiad - Request an Article using a PMID

PMID Request Form

Do you want to request something you found in PubMed?  You can quickly make a request without the trouble of entering all the citation data!  Copy the article's PMID into the PMID Citation Form.

ILLiad - Request a Journal Article using Citation Data

New Request Form

  1. Look at the column on the left of the screen.  
  2. You'll find links to request forms for different types of materials.
  3. If the item you'd like to request doesn't fit into any of the choices, use "Other Citations" and enter as much information as you can about what you're requesting.
  4. Fill in all required fields on the request form (required fields are marked with an asterisk *).
  5. Any extra information you can give us makes it easier to process your request swiftly, so please include details if you can.
  6. If you have a close deadline, please let us know. Either adjust the "Not Wanted After Date" to your deadline, or tell us in the Notes field.
  7. Click "Submit Request" in the lower right corner to complete your request

ILLiad - Pending Requests Status Page

Track your Requests

You can track all ILL requests you've made in ILLiad using the options from the "View" menu in the main menu.  

Request Status Definitions:

  • Electronically Received Articles - Lists all successfully completed, electronic filled requests.
  • Checked Out Items - Lists all ILL materials currently checked out to you.
  • All Requests - Lists all ILL requests ever submitted by the user, regardless of current status.
  • Notifications - A comprehensive list of every email ILLiad has ever sent you.

Receiving your ILLiad Requests


You will get an email notifying you that the ILL / Document Delivery materials are ready.  

Journal Articles, Book Chapters and other Digital items

Most articles and book chapters will be posted as PDF files to your ILLiad account. To access them, login to your ILLiad account and click View > Electronically Received Articles. Please note that the PDF file is only accessible for 60 days; if you want to keep it, you must save it to your own computer or flash drive.

Books, DVDs, and other Physical Materials

Books and other physical materials will either be inter-office mailed to you, or will be available to pick up in the copier room in Arnold Library (behind the Info Desk). 



What is ILLiad?

ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

How is ILLiad better than traditional ILL systems?

You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system only once, at the time of your first request.
Your request will be handled more rapidly and accurately as problems relating to misinterpretation of hand-written requests are eliminated.
You can get many of your photocopies more quickly through Electronic Delivery.
You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department.
Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request. We are also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.

Are there any disadvantages to the electronic system?

Some people might find it troublesome to have to log into ILLiad using a username and password. We believe this is less trouble than traditional paper and electronic systems which require you to enter your personal information with each new request.

Why do I need a username and password to use ILLiad?

Your username and password allows us to give you secure access to information about your interlibrary loan requests. We use HutchNet ID to simplify your experience and reduce the number of unique IDs and passwords in your life.

What Web browser should I use?

You need a modern web browser that can handle forms, tables, and preferably Cascading Style Sheets (CSS).  We find that IE is the most problematic and recommend Chrome or Firefox if possible.

Is security a problem if I use a public workstation?

Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:

  • Access ILLiad only from your personal computer or an otherwise secure workstation.
  • Access ILLiad from a public workstation in the library' computer lab.  When using a public access workstation:
  1. Delete from the history file those pages that contain your personal information.
  2. Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.

Why don't I see all my older requests when I look at my request history?

From time to time we purge older records from ILLiad. Our policy is to keep requests online for 60 days from the date of posting in order to comply with record keeping requirements of the copyright law.

If, prior to this time, you no longer require the use of an article, you may delete it using the "Delete" link to the right of the article information.

In the event that you accidentally delete an article from ILLiad, you may undelete articles from within the system or e-mail us at to have them reset.

What is electronic delivery?

Most libraries email copies of articles to us in electronic format. Through ILLiad, we are able to automate the electronic delivery of these articles in PDF format (Adobe's Portable Document Format), eliminating the need for library staff to manually forward articles via email.

Who do I contact if I have problems with or questions about ILLiad?

System Problems or Interlibrary Loan Questions: call 206-667-4314 or e-mail to

Why does my browser say that you're sending a cookie? What's in it?

The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use ILLiad without any problems.